Privacy Policy

is one of the leading matrimonial platforms online that ensures genuine matrimonial services and assists people with their partner search. As we are committed to protecting the privacy of the people who use or access our website or app, we have framed a set of privacy statement that is in line with the personal information that we gather. This information is provided by you on your own to access our website or app, by providing your information you consent that we can collect and use your information to provide better service. In case, you are not willing to provide your personal information, then we advise you to not use or access our website or app.

Information you provide to use or access our website or app:

Name, contact number, qualification, email address, date of birth are some of the information we collect from the visitors or members of our website or app to provide relevant genuine matrimony service. We make use of a secure server to protect your credit card or debit card information such that you can make secure transactions in our website or app online. Cookies are also used in cases to store your login information and these cookies assist our team in providing exceptional service as expected. But we do have any control over the third-party cookies which may or may not occur in our website or app.

In case you are making payments with us to access the member profile to the whole, then we might collect additional information like credit/debit card number, the expiration date of your credit/debit card and the tracking details of the demand draft or cheque thus provided.

The information thus collected is in accordance with the usage of the site or the products or services they use from our website or app. In case a user is accessing our website/app through social media platforms like Facebook, LinkedIn or Google, then the login credentials or information will be used for authentication purpose. Some of the information which includes log files, location, device ID and more are automatically collected once a user logs in to our website or app.

This personal information of yours is used by us to improve our website/app, to provide better service and to avoid fraudulence. We track your IP information too to gather your demographic information to ensure that you are safe and genuine to be a member of our service.

How do we use the collected personal information of yours?

In order to ensure a personalized experience and effective usage of our matrimonial platform, we collect your personal information and use it for analyzing data, examine usage, to verify the promotional campaigns, to improve our range of service, products and effectiveness of our website/app, and for other marketing activities.

With whom do we share the information thus collected?

The personal information is shared with the affiliates or our associates to provide marketing information. All the information that you provide us is safe and secure. As permitted by law, this information is shared with law enforcement agents or law regulators in case we find any disputes in your transaction.

Our website/app is also linked with third party website/app that may also collect your personal information which we do not have any control over it.

How long do we store your personal information with us?
For the following criteria as listed, we hold the information thus collected:
  • As long as the user is subscribed with us to make use of our products or services
  • To enforce agreed regulations and to perform valid audits
  • To resolve any disputes or mishaps thus occurred
  • To establish legal business activities and to comply with the relevant laws
What are the security measures we take to protect your information?

We follow a set of security guidelines to safeguard and protect your personal information. But, however, we couldn’t guarantee 100% reliability and security. Once your information is with us, we take complete security measures to protect your information from any of the unauthorized access.

Changes in the privacy policy

We may change our privacy policy statements from time to time with or without proper notification. So, we insist you go through our privacy policy statements regularly for any changes.

How to reach us in case of any disputes?

In case of any disputes, you can reach us through our support mail address during the working hours. Our team will assist you with your queries instantly.